COLORS...
On http://www.tictactoes.com/dance/maryjane.htm is our MaryJane Style in 38 colors. Our factory color identification numbers are also given next to each shoe. Color #89 – Champagne is not shown on the MaryJane page, but is shown on http://www.tictactoes.com/dance/ballroom.htm in the Carmen style.
There are occasions when clubs, dance groups or individual performance requirements need matching or special colors in various shoes. Please contact us for your special needs.
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SPECIAL SIZES & WIDTHS...
Although we do not offer “EE” widths from an in stock position, we do manufacture true “EE” width shoes on a regular basis and can accommodate you on many of the styles shown. Call for information.
Sizes 4 and 4½ Medium width are available in styles #662 Grace and #696 Kelly located on page http://www.tictactoes.com/dance/square_mid.htm and style #464 Soffie boot located on page http://www.tictactoes.com/dance/western.htm. Other styles may be available depending on outsole and last. Call for information.
Special order colors, sizes and widths are non-returnable and non-refundable.
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SPECIAL NEEDS…
Various diverse requirements from two different heel heights, two different foot sizes, or other aspects can many times be accomplished. Pose the question and we usually can meet the challenge.
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CLUB PROGRAMS...
Club leaders, ask about our special discounts, fund raisers and donation programs.
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GIFT CERTIFICATES...
We can send a certificate in any amount to anywhere of your choosing. To order, call 800-648-8126.
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SHIPPING...
Continental USA:
Add $9.00 for the 1st pair and $4.50 per pair for all subsequent pairs.
Alaska, Hawaii, Canadian and International customers:
Due to customs, we use US Parcel Post for normal shipments and charge only the exact shipping cost. No additional handling, packing, or other fees are added.
EXPEDITED SHIPPING...
As a manufacturer, we have to ship every day by various modes. It is not a problem for us to ship NextDay Air, 2nd Day Air, 3-day service, Post Office Priority, Parcel Post, Federal Express and other means. We will charge ONLY for the ACTUAL additional cost associated with these special shipping methods. There are no extra “handling” or “service” charges added.
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RETURNS AND EXCHANGES...
There is a return form included with every shipment. If it is necessary to return an item, fill out the form and include with your return. Please pre-pay the shipping costs. We do not accept COD’s. Also, packages marked “Return to sender” or other such messages usually do not make it back to us. We suggest using regular UPS, Fedex or Parcel Post insured.
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CREDIT CARD POLICY...
We do not charge your Credit Card until day of shipping. You will be contacted if your item is not in stock.
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CARE, CLEANING & OTHER TIPS...
Leather Uppers - All of our leathers, including mylar such as gold and silver, are treated with urethane topcoats (much as you would do to a hard wood floor) which allow for easy cleaning with soap and water.
Patent Leather - A mild chlorine base (like Chlorox) solution will clean surface of oil, hand smudges, etc. A silicone base polish will allow patent leather to slide easier against ankle or heel rubs.
Sueded Soling - A soft bristle brass wire brush can be used to “re-nap” the surface of the sole.
Strap Lengths - Straps can be trimmed after fitting to your foot with a simple pair of scissors. Use clear nail varnish to seal ends.
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